ETHICS AND ARBITRATION
Mediation will be offered to parties during the arbitration request. Mediation is encouraged by the Colorado Association of REALTORS® as a useful tool for resolving disputes and conflicts. Mediation will be offered upon receipt of an arbitration request. If mediation is not successful or parties choose to withdraw from mediation the complaint will be forwarded to the Grievance Committee for review. If mediation is successful, $400 of the $450 filing fee shall be returned to the parties.
NATIONAL ASSOCIATION OF REALTORS® CODE OF ETHICS
The code’s articles include:
- REALTORS® protect and promote their clients’ interests while treating all parties honestly.
- REALTORS® refrain from exaggeration, misrepresentation, or concealment of pertinent facts related to property or transactions.
- REALTORS® cooperate with other real estate professionals to advance their clients’ best interests.
- When buying or selling on their own account or for their families or firms, Realtors make their true position or interest known.
- REALTORS® make sure that contract details are spelled out in writing and that parties receive copies.
- REALTORS® give equal professional service to all clients and customers irrespective of race, color, religion, sex, handicap, familial status, national origin, or sexual orientation.
- REALTORS® paint a true picture in their advertising, marketing, and other representations.
- REALTORS® make only truthful, objective comments about other real estate professionals.
In choosing a REALTOR®, home buyers are selecting a professional who voluntarily holds to a high ethical standard. Many Realtors proudly display cover photos that identify them as Realtors who live by the code.